Reference

How We Handle Your Privacy at oce69

We keep your personal information protected at every step — from the moment you open an account through each DANA, OVO or GoPay transaction you make.

Data Collection ScopePayment Info HandlingAccount Security MeasuresYour Rights Explained

Browse the Lobby Read FAQ

Privacy Posture and Data Governance

oce69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an oce69 account, we ask for limited personal data: your name, email address, phone number and preferred e-wallet details (such as your DANA, OVO or GoPay account identifier). We use this data to verify your identity, process deposits and withdrawals, and communicate account-related

1
updates to you. We do not sell, lease or trade your personal information to any third party for marketing purposes. Payment transaction data — including amounts, timestamps and wallet references — is retained only as long as necessary to comply with applicable financial record-keeping requirements in
2
eligible regions. Cookies and session identifiers help us recognise your device when you return, so you do not need to re-authenticate on every visit. You can manage cookie preferences through your browser settings at any time. If you access oce69 from a mobile device in Denpasar
3
or anywhere else, the same protections apply regardless of connection type. Our data practices are subject to the laws of your jurisdiction; availability of the platform itself depends on local law and eligible regions. We never store full payment credentials on our servers — DANA, OVO
4
and GoPay transactions are processed through their own secure gateways, and only a reference token is kept on our side for reconciliation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAIL

How We Protect and Manage Information

We believe privacy is an ongoing responsibility, not a one-time checkbox. Below are the specific practices we follow to keep your data safe, your cookies transparent, your account secure, and your rights accessible whenever you need them.

Encryption in Transit

Every connection between your device and oce69 uses SSL encryption. Whether you are depositing via GoPay on your phone or browsing from a desktop, data travels through an encrypted tunnel that prevents interception by third parties.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand page performance. No cookie stores payment credentials. You can clear or block cookies in your browser; doing so may require you to log in again on your next visit.

Account Verification

Before releasing personal data or actioning a deletion request, we verify your identity through a one-time code sent to the phone number linked to your oce69 account. This prevents unauthorised access to your information by anyone who is not you.

Data Retention Windows

Transaction records tied to DANA, OVO or GoPay deposits are retained for the minimum period required by applicable financial regulations. Once that window closes, we anonymise or delete the records so they can no longer be linked back to your account.

Third-Party Sharing

We share data only with payment gateway providers to process your transactions and with fraud-prevention services that help us protect accounts. We never pass your name, email or phone number to advertisers or unrelated commercial partners.

Requesting Changes or Deletion

You may request correction or deletion of your personal data at any time by contacting us through live chat or email. After verifying your identity, we process the request and confirm completion. Some data may be retained where legally required.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to ask about your personal information, request a correction, or ask us to delete something we hold, you can reach our privacy team through the channels below. We aim to respond within a reasonable timeframe and will confirm what action we have taken on your request.

Live Chat Open the live chat widget from any page on oce69, select the privacy category, and describe your request. A support agent will confirm receipt and route your query to the data team for handling.

Email Channel Send your privacy request to the email address listed in your account settings under the help section. Include your registered phone number so we can locate your records quickly and verify your identity before making changes.

Account Settings Log in, head to account settings, and look for the data management panel. From there you can download a summary of the personal data we hold, update contact details, or submit a deletion request directly through the form provided.

Common Questions About Your Data

These are the questions we hear most from account holders about how their personal information is managed on oce69. If your question is not answered here, reach out through one of the contact paths above.

We collect your name, email, phone number and the e-wallet identifier you choose for deposits — whether that is DANA, OVO or GoPay. We also record your device type and IP address for security monitoring purposes.

No. Payments are processed through each wallet provider's own secure gateway. We only store a reference token so we can reconcile your deposit or withdrawal history, never your PIN or full account number.

Log in to your account, go to settings and open the data management panel. You can download a summary of the personal information we store. Alternatively, contact us via live chat and request a data export.

Yes. Submit a deletion request through account settings or email. After verifying your identity with an OTP code, we will delete eligible data. Certain transaction records may be retained where required by applicable financial regulations.

Only our payment gateway partners and fraud-prevention services receive limited data needed to complete transactions or protect your account. We do not sell or share data with advertisers or unrelated third parties.

We use session cookies to keep you logged in and analytics cookies to measure page performance. Neither type stores payment details. You can block or clear cookies through your browser settings, though you may need to log in again afterward.

We retain transaction records — timestamps, amounts and wallet references — for the minimum period mandated by relevant financial regulations in eligible regions. After that window, records are anonymised or deleted entirely.

Absolutely. SSL encryption applies whether you connect from a phone, tablet or desktop. The same privacy protections apply regardless of your device, browser or location — players in Yogyakarta get the same standard as anyone elsewhere.

When you request account closure, we delete or anonymise your personal data within the retention windows described above. Only legally required financial records are kept, and those cannot be linked back to your identity once anonymised.

We notify account holders by email and through an in-account banner whenever we make material changes to this policy. The updated version replaces the previous one on this page, and we include the effective date at the top.

How We Handle Your Privacy at oce69

How We Protect and Manage Information

Encryption in Transit

Cookie Transparency

Account Verification

Data Retention Windows

Third-Party Sharing

Requesting Changes or Deletion

Reach Us About Your Data

Common Questions About Your Data

01 What personal data does oce69 collect when I open an account?

02 Does oce69 store my full DANA, OVO or GoPay credentials?

03 How can I see what data you hold about me?

04 Can I ask oce69 to delete my personal information?

05 Who else can see my data?

06 What cookies does the site use and can I block them?

07 How long does oce69 keep my transaction history?

08 Is my data protected if I access oce69 from a mobile device?

09 What happens to my data if I close my account?

10 How will I know if this privacy policy changes?

Related pages