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How We Handle Your Data and Rights

This page sets out how oce69 manages the legal relationship between you and us — covering data retention, cookie use, account access rules, and your rights as an account holder.

Data TransparencyAccount RightsCookie DisclosureRegional EligibilityContact Paths

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DATA AND SECURITY PRACTICES

How We Protect and Manage Your Information

Your data sits at the centre of the legal relationship between us. Here is a concrete breakdown of what we collect, how long we keep it, who can see it, and what you can ask us to do with it. Every point below applies equally whether you deposit via DANA, OVO, or GoPay — the payment method does not change your data rights or our retention obligations.

Data We Collect

We store your registration details (email, phone number, chosen display name), transaction history linked to DANA, OVO, or GoPay wallet IDs, device fingerprint for session security, and communication logs from live chat or email exchanges with our support team.

Cookie Use

oce69 uses session cookies to keep you logged in and analytics cookies to understand lobby navigation patterns. You can disable non-essential cookies through browser settings or the cookie banner shown on first visit without losing core account functionality.

Account Security

We enforce OTP verification on every login from an unrecognised device. Withdrawal requests require a secondary PIN confirmation. If your session shows irregular patterns — such as simultaneous logins from two regions — we temporarily lock the account and notify you via email.

Data Retention Period

Transaction records and account activity logs are retained for the period required by applicable local regulations after your last active session. Once that window closes, we anonymise the records so they can no longer be linked back to your identity.

Your Right to Access and Delete

You can request a full export of your stored data at any time through account settings or the legal email channel. Deletion requests are processed after verifying your identity; once confirmed, we remove personal identifiers and notify you when complete.

Third-Party Sharing

We share data only with payment processors (DANA, OVO, GoPay) to complete transactions and with fraud-detection partners to verify identity. We do not sell your information to advertisers or unrelated third parties under any circumstances.

POLICY CONTACT PATHS

Reach Us About Legal and Data Queries

We keep dedicated channels open for legal and policy questions. Whether you need clarification on data retention, want to exercise your access rights, or have a dispute about account status, these are the paths to reach the right team. We respond to policy-specific queries separately from general game or deposit support, so your request reaches someone equipped to handle it properly.

Live Chat — Policy Queue Open the live chat widget from any page on oce69 and select the policy or account rights category. This routes your message to a team member familiar with data requests, account closure procedures, and eligibility questions rather than general deposit help.

Email — Legal Enquiries Send your request to our dedicated legal inbox listed in the account settings footer. Include your registered email and a brief description of what you need — data export, account review, or term clarification — so we can respond without follow-up delays.

In-App Account Settings From your mobile browser or desktop session, head to account settings and select the legal requests tab. You can submit data access requests, cookie preference changes, or account deletion directly from there without needing to open a separate channel.

Legal Posture and Regional Availability

oce69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to oce69 depends on local law and is available where local law permits. We do not make claims about universal availability, and we advise you to verify whether participation is permitted in your specific region before creating an account. Our terms of service govern the

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relationship between you and us from the moment you open your account through DANA, OVO, or GoPay. When you fund your wallet using any of these e-wallet methods, the transaction is subject to both our internal policies and the respective payment provider's own user agreement. We
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retain the right to suspend or close accounts that violate our terms — including attempts to access the platform from ineligible regions, misuse of multiple accounts, or submission of falsified identity documents during wallet verification. Any disputes arising from your use of the platform are handled
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according to the governing-law clause stated in our full terms document, which you accept upon registration. We update these terms periodically; material changes are communicated via the email address linked to your account. Continued use after notification constitutes acceptance. If you disagree with an update, you
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may request account closure and withdrawal of remaining balance through our support channel. Players in Yogyakarta and elsewhere across Indonesia interact with the same policy framework — there is no regional variation within our service scope.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Legal Policy

Below are questions we receive most frequently about account rights, data handling, and legal eligibility. If your specific concern is not covered here, reach out through the policy contact paths described above.

We store the email and phone number you provide at registration, the display name you choose, and the e-wallet identifier (DANA, OVO, or GoPay) you link for deposits and withdrawals. Device fingerprints from your browser session are also logged for security purposes.

Yes. Navigate to account settings and select the data export option, or email the legal inbox. We verify your identity via OTP before generating the file. Expect the export to arrive within a reasonable processing window after verification is complete.

Submit a deletion request through account settings or the legal email channel. We will verify your identity, process any remaining wallet balance back to your linked DANA, OVO, or GoPay account, then remove personal identifiers from our records and confirm by email.

No. Whether you use DANA, OVO, or GoPay, the same data-handling rules apply. We store transaction IDs and amounts for each deposit or withdrawal, but we do not retain your full e-wallet credentials — only the reference needed to process the transfer.

Access depends on local law and is available where local law permits. We do not guarantee universal availability. Before opening an account, verify whether participation is permitted in your specific area. Our terms detail the eligibility conditions you accept at registration.

We use session cookies to maintain your login state and analytics cookies to understand which lobby sections you visit most. Non-essential cookies can be disabled via your browser or the cookie banner without affecting your ability to deposit, withdraw, or access games.

Use the live chat policy queue or the legal email inbox. Describe the dispute clearly — include your registered email and any relevant transaction references. Our policy team handles disputes separately from general support to keep response quality consistent.

Only with payment processors (DANA, OVO, GoPay) to finalise transactions and with fraud-detection partners for identity verification. We never sell your data to advertisers. Any new sharing arrangement would require a terms update communicated to you in advance.

After the retention period required by applicable regulations passes following your last session, we anonymise your records. This means personal identifiers are stripped and the data can no longer be traced back to your account or identity.

We send a notification to the email address linked to your account whenever material changes are made. Continued use of the platform after that notification constitutes acceptance. If you disagree, you may request account closure and withdraw your remaining balance.

How We Handle Your Data and Rights

How We Protect and Manage Your Information

Data We Collect

Cookie Use

Account Security

Data Retention Period

Your Right to Access and Delete

Third-Party Sharing

Reach Us About Legal and Data Queries

Common Questions About Our Legal Policy

01 What personal data does oce69 store when I create an account?

02 Can I request a full copy of all data oce69 holds about me?

03 How do I delete my account and remove my data permanently?

04 Does my choice of payment method affect what data you keep?

05 Is oce69 available in all regions of Indonesia?

06 How does oce69 use cookies on the site?

07 Who can I contact if I have a dispute about my account status?

08 Does oce69 share my information with third parties?

09 What happens to my data if I am inactive for a long period?

10 How will I know if oce69 updates its legal terms?

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